Cancellation & Refunds Policy
What is needed to participate in Learn Play Therapy Trainings?
Online: You will need a computer and a reliable internet connection. We regret we cannot refund course fees due to connectivity or other technological issues on the participant’s side.
In person: We love to see your faces at our seminars! If you’re in Houston and want to attend live, please let us know, and we will make every effort to accommodate your being with us.
Policies
We look forward to having everyone who has registered join us for their scheduled seminars. Should difficulties occur, the following policies will apply to all seminars (whether online or face-to-face):
Cancellations
● If you cancel at least 7 days before a scheduled training, your registration fee is refundable, less a $25 administration fee.
● We are unable to issue refunds or credit for cancellations received fewer than 7 days before a scheduled training.
● If you do not attend or miss a training for any reason, we will not be able to issue any refund or credit. You may send another attendee in your place; they must have your receipt and/or a written authorization from you to use your spot in person or you must provide your online course access authorization to them. Learn Play Therapy cannot provide this information to them for you.
Continuing Education Credit
● Attendees will receive a certificate of attendance showing the number and type of credit hours earned, subject to completing a certificate of evaluation and proof of additional study requirements for non-contact continuing education credit.
● No partial CE credit is available. Attendees must be present the entire duration of the training.
● Your registration fees cover seminar fees only. All other costs are the responsibility of the registrant.
Schedule Changes
● Learn Play Therapy reserves the right to cancel or change a class at any time, including but not limited to, lack of participation, classroom, equipment or trainer availability.
● Notification will be provided within 7 days of the class, whenever possible.
● Learn Play Therapy is not liable for any direct, or indirect, consequential or special damages that may be incurred due to a cancellation of a scheduled class, including, but not limited to, lost opportunities, revenues, or other scheduled activities. The customer or student's sole remedy shall be the refund of prepaid course fees.
We regret that we cannot make exceptions to these policies. If you have any questions, please contact us here (insert contact page link)